I had my daughter at this home daycare for a little over a month. My initial reaction of Heidi was that she is a mess. My husband and I liked her basement setup, and decided to give her a chance. Day one, I was sent a pic where my 2.5 year old was holding a bottle. I asked about it, and was told that she was holding it for the little one next to her in the wagon, yet, when I picked her up that day, she went to the kitchen counter and wanted the bottle (2.5, hadn't had one since 1). Let it go. Everyday, after day 1, was a struggle to get her to go in the morning. Crying fits that she didn't want to go. Let it go. Almost every day, I'd send her with socks on, and she wouldn't come home with them on. She'd be outside in her shoes with no socks. Let it go. Was potty training my daughter, and she was pooping in her undies every day after lunch. Heidi's exact words on a Friday were, "I noticed that she poops in her undies every day while we are busy cleaning up lunch, so I put her in a pull up" If you notice a pattern, your solution to potty training is putting her in a pull up? Not taking the time to sit her on the potty, and maybe clean up lunch at nap time? Really upset all weekend, and I told her on Monday morning that I don't want her to be put in a pull up, and let it go. Heidi also told me that if Cameron ever mentions a cry room, she does have one and she sends the children there when they are crying. I do not agree with this for such a developmental age! I was text another morning asking if it was ok for Cameron to go to the fire station, and that she had a car seat. Later that day, her assistant posted pictures of my 2.5 year old, 27 pound child, in a high back booster seat with a seat belt. DONE! She is SO LUCKY that nothing happened to my child in her vehicle! I picked up her belongings the next day, and Miss Heidi put a new pack (not even her size) of socks in the bag with my daughters' belongings, as if the sock ordeal was the reason I chose to leave, and not the fact that my daughter's life was put at risk if someone hit her van and my daughter flew around because she was in a car seat belt at 27 pounds! Putting socks in the bag 100% describes Miss Heidi and how it is to try to talk to her about your concerns. I do not recommend for her to even be open! If her heart was ever into this line of work, it's SO NOT any more. I reported her to DCFS in hopes that I do my part for no child to have a freak accident in her care!
Response from the provider:
Heidi's Daycare · an hour ago
Shannon, Thank you so much for taking the time to express your concerns regarding the very brief experience you had with my daycare, on reviews such as this. It is unfortunate that you chose not to ever communicate with me at any point in time in person. Had you done so, I would have gladly had a discussion with you to help you better understand how completely inaccurate your misconceptions were in regard to the care the was provided for your daughter during that month almost a year ago. I feel that would have been far more productive for everyone. Nonetheless, I wish you and your family nothing but the best and my door is always open should you decide to ever actually have a conversation with me. Take care.