CareLuLu Privacy Policy
This Privacy Policy explains how CareLuLu Inc. ("CareLuLu," "we," "us," or "our") collects information about you, and how this information is used and disclosed when you use the CareLuLu and any related tools and services provided in connection therewith (collectively, the "Service"). By using the Service, you consent to the collection and use of such information as described in this Privacy Policy. Terms not defined in this Privacy Policy have the meanings given to them in the Terms of Use, available here.
1. Collection and Use of Information
Personal Information: Depending on how you use the Site, we may ask you to share personally identifiable information ("Personal Information") with us. Personal Information includes any information that identifies or can be used to identify, contact or locate you. For example, we may collect information when you create an account, create or edit your profile, upload content or comments, complete a registration, fill out a form or survey, participate in a contest or promotion, subscribe to the Service, participate in interactive features of the Service, connect or communicate with us via third party social media sites, send us an email, request customer support or otherwise communicate with us or communicate with other users through the Service. We reserve the right to record phone conversations through the CareLuLu website that may or may not be used solely for parent referral tracking purposes. This allows us to maintain CareLuLu as a consistent, high-quality provider resource for parents. The types of information we may collect in this manner include basic contact information (e.g. name, email address, postal address, zip code, phone number), location, demographic information, photographs, video, and credit card and other payment and bank information you provide to us.
Non-Personal Information: Non-personal information is information that does not identify the specific User. This type of information may include things like the URL of the website you visited before and after visiting our Site, the type of browser you are using, and the IP address of the computer you use to visit the Site. When you access or use the Service, we automatically collect information about you, including but not limited to:
• Log Information: We log information about your use of the Service, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to the Service. We do link this automatically collected data to other information we collect about you. We do this for many reasons, including but not limited to improve services, marketing, analytics, and site functionality.
• Device Information: We collect information about the mobile device or computer you use to access the Service, including but not limited to the hardware model, operating system and version, browser type, unique device identifiers and mobile network information.
• Location Information: The App may collect information about the location of your device if you provide your consent. For more details, please see "Your Choices" below.
• Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information about you, and this may include sending cookies to your computer or mobile device, among others. A cookie is a small text file that is stored on your computer. These cookies track information such as how often you visit the Site, what pages you view, and where you go after you leave the Site. The cookies track your computer, not you. They are not connected to any personal information about you. For more information about cookies, and how to disable them, please see "Your Choices" below. We may also collect information using web beacons (also known as "tracking pixels") and digital fingerprinting. Web beacons are electronic images that may be used in the Service or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. Digital fingerprinting technology enables us to identify the devices that you use to access the Service for purposes such as data analytics, delivering targeted content and advertising, and protecting against possible fraudulent transactions. The use of cookies, beacons, tags and scripts by us and our partners, affiliates, tracking utility companies and service providers is covered by our privacy policy. We have access and control over these cookies. Our partners, affiliates, tracking utility companies and service providers use session ID cookies to make it easier for you to navigate our Site.
• Third- Party Contact Info: We may also collect third-party contact information if you permit the Service to import such information or otherwise upload such information for your use within the Service or so that you may invite your contacts to use the Service or participate in other referral services. This information may include, but is not limited to, such third party's name and basic contact info, as well as Facebook ID. If you log into your account through sign-in services, like Facebook Connect, you provide CareLuLu with permission to access certain information about you from Facebook or such other sign-in service, such as your Facebook User ID, user profile, friends list, user graph and profile picture.
Use of Information: We may use information about you for various purposes, including but not limited to: Provide, maintain and improve the Service; Respond to your comments, questions and requests, and provide customer service; Communicate with you about products, services, offers, promotions, rewards, and events offered by CareLuLu and others, and provide news and information we think will be of interest to you; Authenticate your identity and pre-populate forms; Monitor and analyze data, trends, usage and activities in connection with the Service; measure the effectiveness of advertising, content, features and activities, and perform other data analytics; Personalize and improve the Service and deliver and display targeted advertisements, content or features in the Service and on other sites or apps that match your profiles or interests; Process and deliver contest and sweepstakes entries and rewards and verify eligibility; Send you technical notices, updates, security alerts and support and administrative messages; Attempt to protect against or identify possible fraudulent transactions; Link or combine with information we get from others to help understand your needs and provide you with better service; and; Carry out any other purpose for which the information was collected or as otherwise described in this Privacy Policy.
CareLuLu is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Service or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
2. Sharing of Information
We may share information about you as follows or as otherwise described in this Privacy Policy:
With other users of the Service, vendors, consultants and other service providers, such as payment processors, who need access to such information to carry out work on our behalf;
We may disclose information you provide if required to do so by law, at the request of a third party, or if we, in our sole discretion, believe that disclosure is reasonable to (1) comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law), (2) protect or defend CareLuLu's, or a third party's rights or property, or (3) protect someone's health or safety, such as when harm or violence against any person (including you) is threatened.
If we believe your actions are inconsistent with the spirit or language of our user agreements or policies or that such sharing is necessary or appropriate to protect the rights, property and safety of CareLuLu, its users, it employees, or others;
In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company or upon liquidation of CareLuLu; and
Otherwise with your consent or at your direction, including if we notify you through the Service that the information you provide will be shared in a particular manner and you provide such information.
We may also share aggregate data about Users with third parties, including advertisers and marketing partners. This information does not identify individual Users.
Social Sharing Features: The Service may offer social sharing features and other integrated tools (such as the Facebook "Like" button), which let you share actions you take in connection with the Service with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Referrals: Users may invite friends to join the Site by providing their contact information, selecting Facebook friends to be invited or by entering your log-in information to import your address book from other sites. We will use your friends' contact information to invite them to join and connect with you on the Site. We may store their Personal Information in our records, but will not send them promotional emails unless they register for an account or otherwise request us to do so.
Advertising and Analytics Services Provided by Others: We may allow third parties to serve advertisements on the Service and/or serve advertisements on our behalf across the Internet and to provide analytics services. This may include, but is not limited to, retargeting programs where CareLuLu advertising is delivered to users while users are on third-party websites. These third parties may use cookies, web beacons and other technologies to collect information about your use of the Service and other applications and websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by CareLuLu and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests in connection with the Service and other applications and websites and better understand your online activity.
3. Security
CareLuLu takes security of your Personal Information seriously and we reasonable measures in an attempt to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction, including but not limited to Secure Socket Layer (SSL) technology for sensitive information such as financial information. However, no data transmitted over or accessible through the Internet can be guaranteed to be 100% secure, and CareLuLu does not represent or warrant that your information will be completely secure, including but not limited to from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network.
4. Your Choices and Changing or Deleting Your Information
You may access, update or correct your profile information at any time by logging into your account. You may also opt-out of receiving promotional emails from CareLuLu (e.g., monthly newsletters, new service offerings, special discounts and third-party offers). If you wish to discontinue receiving promotion emails, you can opt-out by using the link on the bottom of every promotional email you receive from CareLuLu. Removing your information may limit our ability to communicate with you or to provide the Service to you. If you completely delete your information, you may lose access to the Service. To delete your data and information, contact us at info@carelulu.com. We’ll take steps to delete your information as soon as is practical.
5. Links to 3rd Party Sites
Our Site may contain third party advertising and links to third party websites. We are not responsible for the privacy practices or policies of these advertisers or websites. Please contact such advertisers or websites directly for more information about their privacy practices. We hereby expressly disclaim, and you hereby expressly release us from, any and all liability whatsoever for any controversies, claims, suits, injuries, harm, loss and/or damages, arising from and/or in any way related to third party advertisers and/or the use of links to third party websites that may appear on the Service, including but not limited to such websites' availability, privacy policies, content, advertising, and/or products or other materials.
6. Age Restrictions
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from individuals under 18, and no part of the Site is designed to attract anyone under the age of 18.
Parents: If you become aware that your child has provided us with Personal Information, please contact us. If we become aware that an individual under 18 has opened an account and provided us with Personal Information, we take steps to remove such information and terminate that person's account.
7. Changes to Privacy Policy
We may change this Privacy Policy from time to time and in such event will revise the date at the top of this Privacy Policy. If any material changes are made, we will notify you by email (sent to the e-mail address provided), by means of a notice in the Site, or by other means as determined by us prior to the change becoming effective. We encourage you to periodically review the Privacy Policy to stay informed about our information practices.
8. Contact Us
If you have any feedback, questions or complaints about this Privacy Policy or any of our privacy-related practices, please contact us directly at:
CareLuLu, Inc. 8325 NE 2nd Avenue, Suite #321, Miami, FL 33138, or via phone at (844) 801 5437.
