Miss Jeanne's Home Daycare, Bloomfield Hills

BEWARE PLEASE READ We were the first family to sign with Ms. Jeanne's Daycare (MJD) when she opened just over 3-years ago (our son was 3-months old when he started there). We were also first time parents. The positives about MJD were that she was located less than a mile from our home, her daycare is in a nice area/neighborhood, she is fair priced, has an "open door policy" and provides breakfast/snack/lunch/snack included in her price. The negatives (and the reason I posted BEWARE ** at the beginning of my review) include many different items that I'll go into detail on. #1 - MJD requires a 1-year contract to be signed for your child to attend daycare there. This should've been a giant red flag from the beginning. After researching/visiting more in-home daycare's (and even preschool setting daycare's) very few in fact ask for a contract to be signed. MJD will state that her contract is to "Protect the daycare as well as the protect the parent." But I find this far from true because at the end of the day (as stated in her contract) MJD holds the last say and in what we viewed as a "My way or the highway" kind of agreement. Which leads me into point #2 - MJD will decide if your child must stay home; even if she doesn't actually see your child in person. Real example; Our son had a slight cough one night (he had RSV when he was young so we take even the smallest cough or sniffle into consideration - please note MJD knows all about Baron having RSV previously when this occurred) and we texted MJD in the morning stating we wanted to monitor our son and would get her an update in a couple of hours. After a couple of hours our son hadn't coughed all morning, was showing no signs of sickness, and had no temp; we checked several times. Upon updating MJD that we would bring our son in around 10:15/10:30am we received a text back stating that if we didn't feel comfortable bringing our son in at the normal time due to us wanting to keep him home to monitor him, then he should stay home for the day. And now as dual working parents we're stuck not only making arrangements or taking off work to care for our son, but we're stuck PAYING for a full day of care that MJD didn't provide and didn't even see our child in person. This was completely unfair in our opinion and several other similar type situations occurred over the 3-years we took our son there. #3 - Contract amendments - MJD will have you sign the contract before your child's start date, but then made amendments to this contract and just sent them home with the child or texted them. Again in the "My way or the highway" theme here, you don't have any say as a parent, and if MJD wants to make a change to a legal contractual document, one should do so via an appendix to amend the contract. #4 - Her own children effecting other children at the daycare - MJD stated she started the in-home daycare in order to stay home with her own children and also make a living at the same time. Maybe it was somewhat of a timing issue with the age of her kids and the age of our son as he grew over the years there, but her daughter seemed to never obey the "rules" or listen to her mother (MJD) when we were present, and the most unfortunate part was her son teaching our son about guns and other inappropriate things for a youngster to endure when one of her daycare rules is no finger or pretend guns. #5 - MJD states she abides to the best of her abilities to state issued statements, but didn't subscribe to timeouts, hugs, and other forms of loving that a child needs as they grow. In closing, we had an "okay" experience here and learned a lot. We've moved on to much better care for our child and will be much more aware in the future or future newborn/children that we bring into this world (the reason we've wrote such a lengthy review). Please be prepared (in our opinion) for a daycare provider that is still young and learning the industry, trying to do her best/protecting her daycare, but at the parents cost when it's all said and done. Thank you for reading our review and best of luck!!!