Negligent, negligent, negligent, unprofessional and disorganized! If I can give it 0 stars I would don’t be fooled by the good outdated reviews!! I had my baby here for 5.5 months couldn’t even make it to 6! My son got bit 3x! 1st time wasn’t reported I found out while bathing him I reported it to the director who didn’t have a clue, after 3 days I finally received a report that supposedly was written on the day it occurred and waiting for me I just wasn’t handed it at pickup. How convenient. I told the director I must be notified of any incidents immediately she stated it was taken care of, training was conducted, parent of child was spoken to only for it to happen again and worse I may add 3 weeks later?!? That time I was notified but I was told he has bitten on top of his head he was but in between his eyes and another one on the shoulder which was not in the report my baby is 15 months now come to think of it, it may have been a fourth because he had marks that resembled bites! Also, in this short period he had 3 teachers wherein I was never notified of the switch, granted turnover will occur everywhere but notify me. I would find out when I wouldn’t see the same faces like who is watching him now?! I paid month in advance and always received receipts late. The tenured receptionist wasn’t the warmest either it took a while to get used to her. When I would call on phone to get update from my child there never seemed to be any! Like u guys can’t report how long he napped if he napped, what? Look elsewhere they are very disorganized and extremely negligent.