This is a review I didn't want to write. I personally like the staff there as individuals and genuinely wish them well. My son was there two years, and both he and I have a deep affection for the people there. However, as a parent, and specifically a food allergy parent, I know that I would want to know about an experience like mine.
My son has a severe (life-threatening) food allergy. The staff at KidStop fed him food containing his allergen, not once, not twice, but three times. He needed his epiPen, and an ambulance to hospital on two of those occasions.
It doesn't matter how great the teachers are, or how nice the facility is, or how good the curriculum is (and KidStop is great in all of these aspects), if they can't keep my child safe, nothing else matters. While each instance was a case of human error, different staff were involved each time. Now that my son is at a new daycare, the contrast is stark. It seems like KidStop lacks the base of a process-oriented mindset, and thus relies on individual vigilance, and in the chaos of a room full of toddlers, it can be all too easy to forget that a particular food contains a problematic ingredient, or that a particular child is allergic. Unfortunately for us, the consequences can be deadly, and we felt that we had no choice but to leave.
If we cannot be assured our child will return to us in the same condition we dropped him off in, nothing else matters.