When we enrolled our son, everything seemed good. The director was very knowledgeable and has a complete picture as to what she wants for her school and how she wants the kids to learn.
But, after a while, we noticed the classrooms to be disorganized and dirty. The bathroom was smelly.
Security is also concerning.
The kids can go in and out of their classrooms without teacher's supervision (I saw one kid go out one time and told the teacher, and she just told me to just let her go). What if that kid wants to go out? Most of the time, there's nobody at the reception/office desk and the entrance/exit doors are not locked. Anybody can go in and out of the school without anyone else knowing and that is very scary.
My son only spent 2 months in this center but he had numerous injuries that NOBODY ever known the cause. Note that my son attended 3 previous schools before this one where he stayed longer in and nothing like this happened before.
The last straw was when I picked up my son, who was playing in front of the teacher-in-charge, and as soon as I called him, he showed me his bleeding thumb. I asked what happened and the teacher has no idea. It was a lot of blood to not notice and he was in front of her. And it's upsetting that sometimes they would ask you if I you're sure you dropped off your kid without it yet. SMH.
People are not friendly or informative. I always have to ask first how he did for the day, if they notice any improvement from him (told them he is behind his speech/communication skills before enrolled). And they seem to just nod all the time.
I like that they try to help them prepare for kindergarten, but everything else is really off to me.
2 weeks after my son stopped attending Happy Hearts, they would still send daily activity updates like my son went in to school. Shows how they don't check their kids and how disorganized they can be.
It's unfortunate that we didn't feel safe and satisfied with this center for they have a good idea for how they want to teach the kids. But the security and over all safety they provide for the kids is not good enough for me or our family.