Childrens Lighthouse Valley Parkway

I love this particular Childrens Lighthouse so much! The owners Mark and Dana are very receptive and engaged. They really have a knack for all children and their well-being! 2 of my 3 kids have gone there since 2018 and I refer all of my friends and family, my sister is pregnant, and she knows first-hand why she is picking Childrens Lighthouse. I know people read reviews that other customers leave in an effort to find out if that business will work for their needs. I don't want my review to come off insincere or fake as if in 5 years I have never had any issues whatsoever. We have had a few minor needs and once addressed with the staff they team up with you as the parent to accommodate and come up with a solution to the situation at hand. I have scoured all over Flower Mound/Lewisville (where I live) and all of Grapevine (where I work) including surrounding cities, and no other facility meets my standard to take my most prized possessions. My first job out of high school was in childcare for 7 years and I know exactly what to look for. I understand there are some negative reviews for Childrens Lighthouse and that as humans not everyone will be happy but please know that there are situations that this business faces. For example: There was another child harming my child and other children on a daily basis and eventually the child was unenrolled, and the parent went on google and left a horrible review. I know first-hand that some of the information in the review was incorrect. Unfortunately, on these platforms there is a major struggle. The customer can tell a story but because of privacy the owners and staff of Childrens Lighthouse are unable to defend themselves. So, it just appears the customers story is accurate, but the business is unable to speak on the topic. I apologize for the long-winded review, but the owners and staff of Childrens Lighthouse of Lewisville (Valley Pkwy) is the place I truly believe you should decide to trust with your most precious tiny humans! -Darcy