Kangaroo Corner

Where to begin with this facility, let me start and end with Patty. For anyone interested in this daycare- she will recommend you reach out to her “parents”… They will fluff it up for you, make it sound like a wonderful facility. I am sure to them, it is! I do recommend you ask for ALL of the parent’s phone numbers for honest feedback. She will give you parents who use to utilize her services. They can say all they want, Patty does not treat everyone equally. I will list in bullet points below all of my experiences with Patty and a disclaimer- I know she will reply to this defending herself but please understand I have absolutely no reason to falsify any information. These are all facts and did indeed happen to my family: • Degraded me upon arrival on numerous occasions making comments about the way my face looks. • Making my wife and me uncomfortable for contacting her licensing agency for clarification on policies she would not clarify for us in person (Sickness Policy, Sleep sack question). • Saying that we are not allowed to inquire on the updated health policy with the other “parents” and stating that it made the other parents uncomfortable when it was VERY mutual. Have screen shots to prove this. • Laughing in my face when I brought a DOCTOR’s note in explaining that my toddler has a runny nose due to allergies and not sickness. Then said “JUST KEEP HER NOSE DRY”…. And another time saying “we will not know if she is sick unless we stick her under a microscope”. • Making rude comments on a weekly basis about the way we raise our child at home. • Making fun of my daughter’s facial expressions in front of other parents, showing it off on her phone and literally laughing, and making fun of my child. Not cool! • Putting child outside in a T-shirt only in sub 50 degree weather despite us providing her with a jacket. This is before she is even a year old. • Had me rush and sign a waiver when my daughter fell on her tile floor and broke her front tooth. Before even explaining the situation, she had me sign waiver. • Asked for early pickups, for no reason. We pay you for the entire day? • Many occasions she is the only care provider for 7 or more children on more than one occasion. • Made my wife feel uncomfortable for posting on her own social media that our daughter is having fun at home despite being home “sick” from daycare. • Our daughter was sent home with wet and soiled diapers on several occasions. • Many disagreements on our daughter wearing a sleep sack during nap time as infant. She falsified WA state childcare laws by stating that sleep sacks are prohibited in daycare facilities. Upon reaching out to the WA State Department of Child, Youth and Family department, was advised that this was not a WA state statute and sleep sacks are acceptable. Patty lied to get her way versus just explaining and working with us to understand her concern with sleep sacks. • Made to feel bad for allowing our child to use her binky only at bedtime, under 2 years old! • Made my wife and I feel guilty for needing our child in daycare so that we could pursue our careers. Told us multiple times that “parents need to learn to work with their kids at home”, “parents need to spend more time with their kids”, etc. Also made my wife feel bad for needing our daughter at daycare an extra hour (despite this extra hour falling well within the daycare operating hours) due to a shift in her work schedule, stating “well that’s going to be a long day for your child here”. Not sure why Patty runs a daycare if not to help support working parents and their families? Patty will likely reply to this and make false statementscontradicting our experience as outlined above, however please know I have absolutely NO reason to make ANY of this up. She treated many of the other parents well. So maybe this is the facility for you. I just warn you, enter with caution. You will notget the person you meet when viewing this facility. She does not treat everyone equally. Patty does not do well when parent’s question or object to her way of doing things and is quite unaccommodating in this aspect. Despite her claims that her kids and parents are her family and how she values working together, her actions and behaviors contradict this regularly. Long story short, if you do as Patty says and don’t ask questions or disagree, she will like and be kind to you. My wife and I are both easy-going, fun-loving individuals whose number one priority is our child. My wife and I agreed this was not a good fit so we had started the process for finding a replacement, which takes time…. So we were already on our way out. I unfortunately got to a breaking point before establishing care elsewhere, and I could not tolerate this behavior anymore from Patty-I had to literally storm out of the facility with my child due to the uncomfortable situations she routinely put me though and degrading comments regarding my eyes. This is all unfortunate because my 18-month-old enjoyed being there, she liked the other kids and got along with everyone. She is a sweet child, fun and loving and I don’t know who wouldn’t adore her. I don’t doubt Patty’s ability to watch children, not at all. It’s the way she treated my wife and I, and the thingsmentioned previously. From a business perspective, Patty runs her daycare with a “her way or the highway” attitude. This isn’t to say that she shouldn’t be allowed to do this-this is her business, however, just be warned & informed. Again, I have no reason to make this information up, it benefits me in no single way. Remember that Patty wants your money,and she is the only one who has something to lose based off this review. Sure, she has years of experience, I am not doubting that in any way, but the way we were treated is absolutely uncalled for and unprofessional. We were nothing but respectful to this lady and her facility. I will say again, other parents have had a good experience here, but we did not. If this saves at least ONE family from going here and potentially experiencing what we did, then I am satisfied. Last thing I will note, after finding a new daycare facility we have already received multiple photos, videos, and daily updatesof our child. In our year and 5 months with Patty I received 2 photos of my child.