Step One Academy LLC

I would not recommend this place to watch anyone kids.  My 22 month old grandson who has only been attending this daycare for a month and a half has come home several times with bite marks and 1 unexplained shady  red mark under his eye.  There response was always "I dont know" - which is unacceptable! We demanded that some action be taken, so they removed the child that they claimed to be the culprit to another class with older kids.  The following day (not a week or a month) he has yet another bite. How can this happen when they removed the child?! I get multiple responses that makes no sense.  1st response- it was the one from the other day. Nope that bite mark is on the other arm. Try again...  2nd response - he got a mosquito bite and he bit himself.  Nope, my grandson has 2 teeth and the bite mark was from  someone with a full set of healthy teeth.  Now Im super worried since I just received 2 conflicting responses.  Is this a really a child or an adult cruel doing?  Took him immediately to Urgent Care as the mark looks infected and is bruising.  Doctor confirmed that he has an infection.  Needless to say he is no longer attending that nightmare.  But we made several complaints and have taken the necessary steps to ensure that this does not happen to another child.