I had my four year old daughter attend this daycare for 1 1/2 months, while things at first seemed nice, they quickly went downhill. This happened today:
Now, I had been paying Paula every two weeks, and I paid her 1 week ago for 2 weeks of care, she told me this morning I owed her for two more weeks of care, and I told her that I already paid her for this week. She proceeds to raise her voice at me and insist that I owe her money today. I stood there explaining to her that NO I DO NOT, I paid you 1 week ago. She kept arguing with me, so I left before being late for work. 30 min later she texted me saying I was in fact CORRECT. Now the kicker is she never even apologized to me for raising her voice at me and being so rude.
Now, the worst part is, I found out today that she didn't even alert me of fights that were happening between my daughter and another child because my 4 year old asked her not to tell me. WTF?!?! You don't listen to a child over her parents, you tell the parents so they can act on the situation accordingly! Very unprofessional and not trustworthy!