Tallahassee Museum Preschool

Our baby started 3 pre k at the Tallahassee Museum on Wednesday. We were all so excited for this experience for our baby girl. It was a terrible experience. I feel like I need to preface this that my daughter is fully potty trained and has been for months. Her teacher told us the first day that she "wandered". I feel like this is to be expected from a 3 year old who has never been in a classroom setting before. No accidents. On Day 2, I get a phone call 15 minutes before I am supposed to pick her up that she had an accident. They had a change of clothes for her in her backpack so I assumed they changed her and I would talk to her about what happened. They kept her in her poopy underwear which is a huge health concern. She was made to stand in the corner in her dirty underwear. When I asked what happened, the aide said that she tried to get her to use the bathroom at 9am and ophelia refused. That's 1 hr after she just went to the bathroom at drop off so of course she didnt have to go. They then went to the sinkhole for an extended period of time, which is really far from a bathroom, and she had the accident. I dont blame her. Its far. The next day, Evan and I went to the bathroom that every child uses to see if theres a issue. The toilet is the height of a handicap toilet (very tall). A plastic stool. No handlebars or toddler seat on the toilet so she has to hold onto the toilet itself. Not to mention there was a poop stain on the outside front of the toilet that had never been cleaned. She almost fell in with us just watching her try to use the toilet. The sink is so hard to turn on to wash her hands that it is hard for even me to use. She couldnt push the soap dispenser either. So she was expected to hold the toilet and then has no way to sanitize her hands afterwards. My daughter is a thumb sucker so thats a huge concern for me. We discussed this with her teacher the next morning and voiced our concerns. She doesnt want to use the bathroom because it isnt accessible for a toddler. Shes not comfortable. We even offered to purchase or install a toddler seat. This isn't ok. She stated to talk to the director and that another parent had the same concern. I was planning on just emailing the director later that day but at 10:35 am I recieved an email from the director that my daughter was withdrawn immediately for not being potty trained. I signed a contract that states that they can be withdrawn for "frequent accidents". She had 1. And it was the second day. It takes time to get used to a new routine and place. Also, the contract states that I have to sign something that states she even had an accident. I never did. I showed up to pick up my daughter and talked to her teacher and asked what happened and she stated that my daughter said she had an accident but didnt. My daughter has a speech delay due to the muscles in the cheeks. So its difficult for her to explain things. She was probably trying to say she didnt have an accident. Turns out, they changed her for no reason and put other underwear on her... so my child was touched for no reason. I asked to speak to the director and she refused to talk to me. She stated that my daughter was withdrawn and there is nothing to say and for me to leave the property now. If i dont I will be escorted off. I asked to speak to her boss, which happens to be the CEO of the Tallahassee Museum, and he was unavailable. My husband showed up and we still tried to talk to the director, who continued to refuse. Just kept repeating that my daughter is not potty trained and how we know that she isnt. Our friends were standing as witness while this woman wouldnt even have a normal, sit down meeting to discuss our child. My husband called the CEO at 11:30 am and still hadnt returned our call by 5:30 pm so I called and left another message. He finally called me back at 6 pm. He refused to call my husband. I am appalled by the CEO and how he talked to me. He only heard the teacher and directors side and made up his mind. He stated that my daughter had "multiple" accidents which is a lie. She only had 1. He just kept repeating that she isnt potty trained and shes withdrawn. No compassion or general care for an issue involving our newly 3 year daughter. I am angry and frustrated that my babies first school experience ended this way. But I am a firm believer that everything happens for a reason. I know this place was not right for her and we will find a place who loves and accepts our daughter for the perfect person she is.